Public sector banks here held individual consultative meetings with their branch managers in this region/zone on August 17 and 18 and have forwarded their suggestions and issues of concern to the core teams of the respective banks.

Based on the direction from the Department of Financial Services, each of the PSU banks started the three-stage consultative process with focus on nine themes, including digital economy, direct transfer of benefits, education loans, MSME sector loans, farm sector credit, and export credit.

A press release from State Bank of India said the regional-level meeting, covering all the branches in this region, focused on the ways and means to increase credit to various stake holders. “The suggestions were collated and sent to the local head office for further discussions at the State level, along with comparative performance assessment of the branches...the process has resulted in a renewed sense of involvement and purpose down to the branch level,” the release from the bank said.

At Canara Bank, the meet reviewed the bank’s performance and its alignment with national priorities in areas such as credit support for economic growth, green economy, and MSME sector. All the branches in this region of the bank were part of the meeting.

A press release from Bank of Baroda said all the branch representatives of the bank in Coimbatore region reviewed the branch performance, spoke on the issues before the banking sector, and ideated on future strategy. According to the Indian Overseas Bank, the first stage of the bottom up consultative process is designed to generate ideas and review performance of the branches.

According to a press release from Indian Bank, the bank’s top management went to various places in the country to have deliberations with the branch managers. “We had a fruitful discussion ranging from the area-specific issues affecting the growth of business of the branches to opportunities and growth potential,” the release said.

The Bank of India had the meeting for Coimbatore zone, which has 110 branches. The comprehensive exercise facilitated conception of a number of implementable and innovative suggestions, the bank said in a release.

The UCO Bank has 60 branches in this zone and it held the zonal-level consultative meeting here. Some of its suggestions are simplification of forms for loans, ease of getting export credit, and refresher courses for frontline staff.

A release from Union Bank said that as branches are the first point of contact with customers, the consultative process is aimed at understanding the performance of the branches over a period of five years. In Central Bank of India, 51 branches of the region were involved in the consultation process here. All the branches of Andhra Bank in this zone took part in the two-day meeting that the bank held here. The Punjab National Bank organised the meeting at its Coimbatore, Eorde, Tiruchi, and Madurai circle offices.

Syndicate Bank organised an “exhaustive workshop” for branch heads from Coimbatore, Tiruppur, and Salem regions, The bank has already geared up for more technological advancements, a release from the bank said.

Published On : 19-08-2019

Source : The Hindu